Capita apprenticeship programmes

Capita apprenticeship programmes can help your organisation to succeed in a rapidly changing world and deliver better outcomes for your customers. We equip learners with knowledge to thrive in their role and behaviours to deliver - and adapt to - transformation in the workplace.

We'll work with you to create and deliver a highly effective apprenticeship programme that builds a stronger workforce and addresses the skills gaps you have now, and those you're likely to have in future.

We have over 30 years' experience of supporting the public and private sector to develop people to succeed in the real world. We use the latest technology and educational techniques to help learners succeed within the biggest organisations in the UK.

Boosting productivity and retention

We foster a culture of lifelong learning that inspires people to be curious and continually strive to be better. Our learners are supported by a personal talent coach throughout their programme to help them achieve their potential and progress in their careers. All of our 120 specialist talent coaches have real-life industry experience.

Benefits of our apprenticeship programmes

Address skills shortages

Address skills shortages

Improve diversity within your business

Improve diversity within your business

Deliver higher levels of productivity

Deliver higher levels of productivity

Achieve better value for money

Achieve better value for money

Encourage employees to gain a qualification alongside their daily job

Encourage employees to gain a qualification alongside their daily job

Our apprenticeship programmes:

Customer service and administration – improve your customers' experience
Customer service and business administration – improve your customers' experience

Our customer service and business administration apprenticeships help your team to understand and 'own' the customer experience, giving them confidence to go the extra mile and deliver a better service.

Leadership and management – create a high-performing workplace
Leadership and management – create a high-performing workplace

Designed to enhance your talent in business support and improvement roles, these apprenticeships provide the underlying knowledge and skills needed to make a productive workforce. Our programmes include:

Legal, finance and accounting – upskill your professional workforce
Legal, finance and accounting – upskill your professional workforce

From accounting to insurance, your apprentices will gain recognised professional qualifications and you’ll gain confidence in their job performance. Our programmes include:

Sector-specific specialisms – bespoke programmes for particular roles

Review our full apprenticeships catalogue

The positive support and help received by our apprentices during their programme from the talent coach was tremendous.

All our apprenctices praised how clear and helpful their talent coach was. This made a massive difference to their learning and experience."

Contact us to learn more about our apprenticeship programme: