Capita apprenticeship programmes
Capita apprenticeship programmes can help your organisation to succeed in a rapidly changing world and deliver better outcomes for your customers. We equip learners with knowledge to thrive in their role and behaviours to deliver - and adapt to - transformation in the workplace.
We'll work with you to create and deliver a highly effective apprenticeship programme that builds a stronger workforce and addresses the skills gaps you have now, and those you're likely to have in future.
We have over 30 years' experience of supporting the public and private sector in finding digital solutions that focus on your business needs and growth. The breadth of our experience enables us to provide bespoke programmes in a multitude of industries from pharmaceuticals and retail to energy and utilities.
Boosting productivity and retention
We foster a culture of lifelong learning that inspires people to be curious and continually strive to be better. Our learners are supported by a personal talent coach throughout their programme to help them achieve their potential and progress in their careers. All of our 80+ specialist talent coaches have real-life industry experience.
Benefits of our apprenticeship programmes
Address skills shortages
Improve diversity within your business
Deliver higher levels of productivity
Achieve better value for money
Encourage employees to gain a qualification alongside their daily job
Our apprenticeship programmes:
Customer service and business administration – improve your customers' experience
Our customer service and business administration apprenticeships help your team to understand and 'own' the customer experience, giving them confidence to go the extra mile and deliver a better service.
- Customer service practitioner – Level 2
- Customer service specialist – Level 3
- Business administrator – Level 3
- Business administrator Executive Assistant - Level 3
Leadership and management – create a high-performing workplace
Designed to enhance your talent in business support and improvement roles, these apprenticeships provide the underlying knowledge and skills needed to make a productive workforce. Our programmes include:
Legal, finance and accounting – upskill your professional workforce
From accounting to insurance, your apprentices will gain recognised professional qualifications and you’ll gain confidence in their job performance. Our programmes include:
Sector-specific specialisms – bespoke programmes for particular roles
Our bespoke programmes cover a number of sector-specific roles including:
Review our full apprenticeships catalogue
The positive support and help received by our apprentices during their programme from the talent coach was tremendous.
All our apprenctices praised how clear and helpful their talent coach was. This made a massive difference to their learning and experience."