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AI and Inclusion
Breaking Barriers in Work and Learning

Watch as an expert panel explored how artificial intelligence can foster inclusion in the workplace and education. The discussion addressed the risks of bias in AI, the role of diverse data and inclusive design, real-world examples of AI improving accessibility, and strategies for embedding inclusion into AI initiatives.

“AI is no longer a futuristic concept; it’s a present-day force, with immense opportunity and significant responsibility”

Watch the video to learn more >>

Useful resources:

Resume.org DEI Survey (January 2025) – A survey of 1,000 U.S. companies; found 1 in 8 plan to scale back DEI programme

1 in 8 Companies Are Scaling Back DEI Commitments in 2025, Many Cite Political Climate - Resume.org

IBM AI Fairness 360 Toolkit – Open-source toolkit for detecting/mitigating bias in AI models

Introducing AI Fairness 360 - IBM Research

Textio (Inclusive Writing Platform) – AI-powered tool that suggests unbiased language in job posts

Talent acquisition – Textio

Be My Eyes App – Visual assistance app for blind/low-vision users; Microsoft collaboration provides more inclusive AI training data

Accessibility Technology for blind & low vision people - Be My Eyes

Simply Readable” Easy-Read Tool (Swindon Borough Council) – AI tool converting complex documents into Easy Read format; open-sourced for wider use

Swindon Borough Council: Simply Readable, an AI easy-read solution | Local Government Association

techUK “Mapping the Responsible AI Profession” Report (Apr 2025) – Report on the emerging role of Responsible AI practitioners

techUK Paper – Mapping the Responsible AI Profession, A Field in Formation

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Capita is an outsourcer, helping clients across the public and private sectors run complex business processes more efficiently, creating better consumer experiences. Operating across 8 countries, we support primarily UK and European clients with people-based services underpinned by market-leading technology.

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