Flexible IT Support
Capita CustomFit - our flexible IT support service, is tailored to meet the specific needs, budget and plans of any education establishment. With Capita CustomFit, you retain control of your IT infrastructure and Capita simply bring the back-up, assistance and expertise when you need us to.
Our matrix of services include:
• On-site senior technician.
• Remote network and desktop monitoring.
• Telephone and online service desk.
• Major ICT incident and resolution support.
• Cloud, backup, anti-virus and anti-spam solutions.
• Plus much more.
Why choose Capita CustomFit?
- Gain peace of mind - with a tailored IT support service that’s flexible to meet your changing needs.
- The field engineering teams are supported centrally by service desk, service management, and resource scheduling teams, all of which are underpinned by leading service management systems.
- 24/7/365 proactive monitoring and alerts assist in the minimisation of service downtime, reducing risk of disruption to the classroom.
- The ‘CustomFit’ solution delivers cost-effective value in your IT support investment as you only pay for the services you need and gain additional value by the flexibility to use on-site engineer days as required.
Get in touch to find out more about our flexible IT support
What our customers say
“Their ability to monitor and address issues promptly has greatly reduced the risk of downtime. The technical expertise provided by Capita, especially in IT security, ensures that the school is leveraging best practices and up-to-date technologies”.
"We have been working with Capita for more than 10 years now and they have consistently provided exceptional service and support, demonstrating a high level of professionalism and expertise. Our dedicated support Techie is friendly, patient and goes above and beyond to ensure that our IT systems are up to date and running smoothly."
"We greatly value our Custom Fit IT Service provided by Capita, it offers us assurances and provides us an invaluable safety net that meets our unique needs"
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