Wednesday 1st December 2-3pm GMT


Join a panel of industry experts from Everest Group, Norfolk County Council, and Capita Public Services.


Drawing on industry insights, your key takeaways from this session will be: 

  • What do we want to enable?  From the simple to more ambitious personalised citizen services post pandemic. 
  • How are we enabling this? Learning from legacy challenges, modernisation priorities and even the essentials of funding.
  • How peers and providers are already delivering and further exploring innovative technologies and outcomes, from everyday digital services, sustainable communities, digital inclusion and road safety, to the creation and retention of higher value employment.
  • How enabling digital inclusivity contributes to levelling up as the pandemic recedes.  As new expectations have been set, how can digital connectivity support the use of data to empower and enhance citizens' lives?



 Geoff Connell, CIO, Norfolk County Council

 Nitish Mittal, Partner, Everest Group

 Chris Melia, Customer Experience Director, Capita

 Doug Brown, Chief Data Specialist and Data & AI Lead, Capita


Please register to reserve your place.



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