Capita helps organisations modernise and operate critical services using Microsoft platforms. We design, build, and run secure, resilient, and AI-enabled services across Azure, Microsoft 365, and Dynamics - helping customers improve productivity, resilience, and outcomes in live, regulated environments.
Microsoft delivery designed for the real world
Organisations need Microsoft platforms that work at scale in production, not just at deployment. Capita combines platform expertise with operational capability to run Azure, Dynamics, and Microsoft 365 at scale - ensuring solutions deliver sustained value in complex, regulated environments.
How to engage
Engagements typically start with discovery and assessment, phased delivery and rollout, or operate and optimise managed services.
Microsoft platforms, delivered as a service. To find out more, fill out the form below:
What Capita delivers:
Microsoft platform delivery
- Azure landing zones, Dynamics 365 for service and case management, and Microsoft 365 embedded into operational workflows.
AI and analytics
- Azure AI and Copilot-style capabilities with governed deployment for regulated environments.
Orchestration
- API and event-driven integration across Azure, Dynamics, M365, and third-party systems.
Operate and optimise
- Managed services with security, performance, and cost optimisation built in.
High-value use cases
Cloud and hybrid modernisation, digital case and service management using Dynamics 365, AI-enabled workforce productivity, data and insight platforms, and secure, resilient digital services on Azure.
Why Capita is different
Designed to be run
We operate Microsoft solutions at scale with accountability for continuity and outcomes.
Technology plus operations
Large-scale service operations ensure sustained adoption and resilience.
Responsible AI
Governance, auditability, and human oversight built in from day one.
Capita has proven experience operating Microsoft alongside legacy systems, SaaS applications, and multi-cloud environments. It delivers across public sector and regulated industries, including Azure-hosted digital services supporting national operations, Dynamics-led case management at scale, and Microsoft-enabled productivity transformation programmes.