Capita is a leading provider of business process services, driven by data, technology, and people. Every day our 50,000 colleagues help millions of people, by delivering innovative, digitally enabled solutions to transform and simplify the connections between government and citizens, businesses, and customers.
In Northern Ireland we:
- Support every primary and post-primary school with a full IT managed service, enabling innovative use of IT for more than 340,000 teachers and pupils.
- Conduct thousands of PIP assessments annually on behalf of the Department for Communities (DfC).
- Support NIFAIS, enabling animals to be tracked from ‘farm to fork’, incorporating a full Disease Control System.
- Work in partnership with the Department of Justice and the Victims’ Payments Board (VPB), designed and developed an assessment process that would allow the impact of a Troubles Related Injury to be assessed.
- Provide an all-encompassing complex managed service to Energia Group and deliver Energia Group's payroll services across the island of Ireland.
- Have been selected as the preferred bidder to deliver FAS assessments in Northern Ireland for the Department for Communities (DfC), delivering assessments for Personal Independence Payment (PIP), Employment and Support Allowance (ESA), Universal Credit (UC), and others including Child Disability Living Allowance (DLA).
Our insights
Capita recently hosted a round table discussion with key stakeholders across the education and technology sector in Northern Ireland to discuss the role of data in transforming the educational outcomes for learners.
Placemaking at the heart of local and regional government: Discover our latest guide on placemaking where we explore how councils and combined authorities can better support the communities they serve.
From drain to gain – doing more with the public estate: Maintaining compliant and effective public estates can feel resource-intensive and a drain on finances. Our report will help you maximise value, revenue, and citizen experiences through estate optimisation.
Improving productivity in the public sector: We teamed up with The Productivity Institute to put together a number of insightful resources which seek to help make public sector productivity practical.
Meeting the challenge of Net Zero: 71% of citizens are not aware of their local council’s net zero targets, and our research has found that the public is still confused about who is responsible for implementing carbon reduction measures.
Annually we support innovation in NI schools via our ICT Excellence Awards.
Technology is often associated with increased automation and reduced human interaction, but for schools, technological advancements are making education more accessible, innovative and collaborative. Innovation in education enables young people to progress and succeed.