Join part 2 of the webinar series with the MJ and Council Chief Executives

Digital transformation was already a key priority for local authorities but the need for change has been rapidly accelerated by the pandemic. Local authorities have new challenges to solve, they need to meet increasing demand for services and must keep up with the changing expectations from citizens in line with their consumer experiences. Digital transformation isn't going to be a silver bullet, but it will be vital in the fight to stay efficient and relevant to today's citizens. You are invited to join the second part of our webinar series, 'Covid-19: The catalyst for digital change in Local Government', where the panel will discuss:

• What a best-in-class customer experience actually looks like and what citizens expect from their local authority today

• How digital transformation can improve the citizen experience

• How we need to adapt for better citizen and community engagement

• The art of the possible – what should we try to achieve and what takes priority during the pandemic

The webinar panellists

Mike Burton, Editorial Director of The MJ 
Carol Culley, Deputy Chief Executive, Manchester City Council
Kersten England, Chief Executive, Bradford City Council
Duncan Whitfield, Strategic Director for Finance and Governance, Southwark Council.
Simon Freeman, Managing Director, Capita Local Public Services




Find our more and register here for Part 1 in the series: 'Internal digital transformation - The view from within' on 24th November.

Register for the webinar

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