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Join us for an informal drop-in-and-learn sessions where Jessica Holt & Tom Christmas from Capita will discuss how the uniquely agile Employed Resource Model has helped our clients to create resilient and responsible resourcing strategies. We will debate the opportunities available to organisations to rethink their workforce strategies through a combination of Buy, Build & Borrow approaches to attracting, developing and engaging the skills required to succeed and grow in dynamic and digitally evolving competitive markets.

Martin Mak, Capability Resource Lead, The Home Office, will discuss how using the Employed Resource Model has enabled them to deliver a cost effective resourcing strategy that mitigates risks, fulfils both short and long term requirements and boosts their own internal capability.

Ian Richards will share his personal journey and explain how he used winning the Award to progress his career and contribute to the Business Analysis profession. He will draw parallels with his military service and explain how Business Analysts can take full advantage of the opportunities that are within easy reach to improve their professionalism and progress their career.


Martin Mak - Capability Resource Lead, The Home Office
Lead and directing project resourcing activities by understanding their requirements and making best use of resourcing options.

Ian Richards - Head of Business Analysis, Capita People Solutions
Striving for excellence: From BA of the Year to BA Ambassador and Beyond. How we retain, develop & manage our employed resource workforce.

Jessica Holt - Director at Capita Resourcing
The UK’s leading subject matter expert in the provision of flexible resource solutions, blending learning and HR service management

Tom Christmas - Client Solutions Director, Capita Managed Services
Responsible for delivering large scale Employed Resource and Novus Services to both public and private sector clients.

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